Michael Kors in Richmond Heights, MO Closed now

Reviews about Michael Kors

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  April 09, 2019, by laveda cage
  I have never experience the worse experience of my life! When I first purchased my purse back in Feb. 2016 by Anthony he was such a sweetheart ( I bought one for me , my mom and daughter). So on 07/23/2016 I took my purse in because my lock had tarnished and it had a rip on the side now I called in on 09/01/2016 and asked was my purse back in I was told your purse was already back we called you back in August; I asked the salesman what # did they call and he game me the #; I explained to the salesman Tony that back in July i had called and changed my number; he said he would have to follow up with the Manager Nicole( is the same individual I handed my purse over to to send out) 09/06/2016 I arrive at the Saint Louis Galleria to pick up my very expensive bag and it has white paint on the top back of it and the rip on the side was not fix; get the the Manager Nicole asked if I had bought the purse in with the white spots I had to walk away and my sister had to talk to he because she is pregnant with an attitude; so Nicole sent my purse back again and it finally came back fixed correctly. I work hard for my money rather I am African American or not I would like to be treated with respect with respect when I spend my money! I did contact Customer Service and nothing was done about it; so no more my money will be invested into poor quality merchandise.