Rally House Brentwood in Richmond Heights, MO Closed now

Reviews about Rally House Brentwood

• ★ ★ ★ ★ ★

  April 24, 2019, by Kate Harter
  I had the most wonderful customer service experience today!! I went in to get a Molina jersey and to use my 40% off coupon before it expired. They didn't have my size- and I asked a worker (Nancy) if everything they had was out on the floor. She immediately offered to check the back but came back empty handed and apologetic and offered to call other stores in the area to see if it was in stock. After several failed attempts at other stores, she suggested times to check back after new shipments rolled in as well as buying a jersey without a name/number and going to get what I wanted put on it instead. These options were extremely helpful and the fact she took so much time to help me was so great! I told her it wasn't a big deal and that I was going to look around to see if I found something else to use my coupon on. Without asking, she had another worker (Megan) check the entire store, additional racks, and the back once more. After a few minutes, she found me in the store right away with the jersey I'd been searching for! Without her outstanding customer service and persistence in finding me my jersey, I would have walked out with nothing. Thank you Megan and Nancy for your time today!! Happy customer!